CONFLICT RESOLUTION & RELATIONSHIP MANAGEMENT...

Appropriate Resolutions for life’s relationships.

Potential Catalysts

Text Box: Resolving disputes strategically…
with a human touch
Text Box: Wisdom is knowing 
what to do next; 
virtue is doing it.  

-David Starr Jordan 
American Naturalist
...with the help of a competent facilitator or mediator

 

"There is no right way to communicate or handle conflict.” 

 

“There are a variety of styles, some more and some less effective in working toward
outcomes acceptable to the people involved.”

 

“The key is to remain present, in the moment,

in a collaborative frame of mind.”

 

We all have that choice to resolve differences pro-actively, or re-actively.

 

The decisions you make however, may determine whether the relationships involved will survive, or not.         ...More proactive and reactive strategies...

       If a relationship is important to you, effectively resolving differences depends more on applying successful strategies than on what to call the 'relational speed-bump'.

 

        Conflict or Dispute,… … you will have to decide on the future relationship you want with those who differ with you, making choices which generate outcomes consistent with who you are and the relationship you've envisioned.

Website table of contents  and Joseph Ravick …  links to what’s on this site and who I am.

ABOUT Conflict...  What conflicts look like…

DisputesWHAT DO DISPUTES LOOK LIKE,  and how do people react or respond when conflicts escalate into disputes? (the many faces of conflict),.

COMMUNICATION & CONFLICT  Definitions, terms, jargon

CONFLICT RESOLUTION TIPS AND GUIDELINES: Strategies and behaviours for you to apply when in conflict.

CONFLICT CHRONICLES: Original stories by Joseph Ravick with a common theme. The chronicles feature real-life conflicts describing the people, their relationships, and the outcomes which they experienced whether they liked it or not.  

Emotions

Stress

Time demands

Language

Behaviours

perceived and actual

Setting/environment  (perceived as "unsafe"  ?)

Non-verbal dynamics

Threatened... Interests, Values...NEEDS

The APES©:

Assumptions

Perceptions  Expectations

Solutions

Actual power imbalances

Perceived power imbalances

Culturally influenced mis-understandings