CONFLICT RESOLUTION & RELATIONSHIP MANAGEMENT...

Appropriate Resolutions for life’s relationships.

Text Box: APOLOGIZE, DON’T  RATIONALIZE

An apology is not giving up power, 
it's about sharing power and building bridges.

     When challenged with a difference between you and another, AND you want an ongoing and functional relationship, you have at least two choices about what to do next, each with a potential consequence. 

 

OPTION 1:

 

YOU RATIONALIZE (&/or IGNORE) the other’s reaction and continue trying to convince them that your position, your preferred solution, is the right one.

 

THE CONSEQUENCE:  The other will either ‘shut down’ or walk away, but not forget. Or, they will react by arguing their preferred solution; in either case, the resolution will not contribute to a future positive (working) relationship unless you break the cycle of escalation.

 

OPTION 2:

 

YOU APOLOGIZE with something like: “I sense that something I’ve said bothers you and I want you to know that I’m sorry. I don’t mean anything ‘bad’ and want to solve the problem so we can work (or live) together.”

 

THE CONSEQUENCE:    You have created a bridge which will allow you both to collaboratively work out a mutually acceptable solution.  

Text Box: THE MAN IN THE GLASS

When you get what you want in your struggle for self and the world makes you king for a day.
Just go to a mirror and look at yourself, and see what THAT man will say.

For it isn't your father or mother or wife whose judgement upon you must pass;
The fellow whose verdict counts most in your life is the one staring back from the glass.

Some people may think you a straight-shootin' chum and call you a wonderful guy,
But the man in the glass says you're only a bum if you can't look him straight in the eye.

He's the fellow to please, never mind all the rest, for he's with you clear up to the end
And you've passed your most dangerous, difficult test ff the man in the glass is your friend.

You may fool the whole world down the pathway of life and get pats on your back as you pass.
But the final reward will be heartaches and tears if you've cheated the man in the glass.
UNKNOWN

Website table of contents  and Joseph Ravick …  links to what’s on this site and who I am.

ABOUT Conflict...  What conflicts look like…

DisputesWHAT DO DISPUTES LOOK LIKE,  and how do people react or respond when conflicts escalate into disputes? (the many faces of conflict),.

COMMUNICATION & CONFLICT  Definitions, terms, jargon

CONFLICT RESOLUTION TIPS AND GUIDELINES: Strategies and behaviours for you to apply when in conflict.

CONFLICT CHRONICLES: Original stories by Joseph Ravick with a common theme. The chronicles feature real-life conflicts describing the people, their relationships, and the outcomes which they experienced whether they liked it or not.