CONFLICT RESOLUTION & RELATIONSHIP MANAGEMENT...

Appropriate Resolutions for life’s relationships.

STAGE 6: STRATEGIES OF THREATS: People now resort to threats of damaging actions to force their position, their preferred outcome, since, by this point, they see no other way 'to win' in the escalating conflict. The situation increasingly escalates out of touch with reality as threatening people see only their own demands, believing intimidation to be the necessary deterrent; there is always a belief that the other people will give way to this pressure. The threatened person however, sees only the damaging consequences if the threat should become reality and responds by issuing a counter threat. The subsequent feelings of powerlessness will inevitably lead to increased fear and possibly uncontrollable rage. As the threats increase, people also introduce deadlines, time pressures, on each other thereby inhibiting alternative and collaborative options. 

STAGE 7: LIMITED DESTRUCTIVE BLOWS: People now expect destructive acts against them, since the stage 6 threats undermined their basic sense of security. One's own survival becomes THE essential concern and it is no longer possible to see any solutions which include others. 'Opponents' are looked upon as barriers to be eliminated by targeted attacks intended to undermine and disempower. Those not on side are seen as enemies to be eliminated (figuratively we hope) AND there is no longer any real communication.

STAGE 8: FRAGMENTATION OF THE ENEMY: When a party is attacked in a way that is perceived as destructive by the targeted person, both are also forced to manage, and suppress, internal conflicts. With this increased stress and internal pressure, further attacks at the other(s) seem justified with the only restraining factor being one's own survival.

Text Box: When the self preservation drive is given up, the threshold to stage 9 is reached and there is no check at all on further destructiveness.

STAGE 9: TOGETHER INTO THE ABYSS: In the last stage of conflict escalation, the drive to win at all cost is so strong that even the self-preservation instinct is ignored and neglected. Not even one's own survival counts. Ruin, bankruptcy, prison sentences, physical harm, nothing matters any longer. All bridges are burnt, there is no return.

Text Box: 	Glasl's escalation model is useful for understanding and planning strategies when you’re unhappy with a current or approaching conflict. Preparation will help you gain a greater awareness of the escalation stages to watch for if you want to prevent any conflict from escalating out of control. Rather than looking for 'fault' in the individuals, the model stresses that conscious and mindful efforts are needed to manage escalation. Note:  This conflict escalation model is presented in Friedrich Glasl's book Konfliktmanagement. Ein Handbuch für Führungskräfte, Beraterinnen und Berater, (Bern: Paul Haupt Verlag, 1997.) This summary does not in any way give full justice to his model.

STAGE 5: LOSS OF FACE: Moving into stage 5 is particularly dramatic. This involves undermining the 'target's' respectability and value, his/her intact "face." "I am the one who deserves fair treatment" is often the underlying belief and the 'attacker's sole objective here is to win by making the other person 'lose face', the basic status any person has in their community (group). At this stage, disputants often see themselves 'winning'.

Moving into dangerous territory...

Website table of contents  and Joseph Ravick …  links to what’s on this site and who I am.

ABOUT Conflict...  What conflicts look like…

DisputesWHAT DO DISPUTES LOOK LIKE,  and how do people react or respond when conflicts escalate into disputes? (the many faces of conflict),.

COMMUNICATION & CONFLICT  Definitions, terms, jargon

CONFLICT RESOLUTION TIPS AND GUIDELINES: Strategies and behaviours for you to apply when in conflict.

CONFLICT CHRONICLES: Original stories by Joseph Ravick with a common theme. The chronicles feature real-life conflicts describing the people, their relationships, and the outcomes which they experienced whether they liked it or not.